Support
Sign in to chat with Keel and open a support case — the conversation stays in-app so you never re-explain.
Account or billing questions
For anything about your account, an Keel Plus subscription, or a charge you don't recognize, open a case above — it lands in the operator inbox with your account context attached.
Reporting a security issue
If you've found a security vulnerability, please open a case marked "security" or contact us directly rather than filing a public issue — we'll acknowledge the report and follow up on next steps.
Data and privacy requests
To delete your account and associated data, or to exercise any other right described in the Privacy Notice, open a case marked "privacy" — erasure requests are handled by an operator with an audited workflow.
In a real emergency
LifeKeel is not emergency services and can't dispatch help. If you're in immediate danger, call 112 (or 911, or your local emergency number) first.